本书以笔记的形式,总结出营销工作中常见但极为重要的23个问题。为避免讨论过于发散,全书梳理集中为四篇:日常工作篇、客户篇、渠道篇和人员篇,针对营销工作中常错、常惑的痛点问题,如:日常工作篇中的职能组织架构与工作组织形式的关系;客户篇中客户大与大客户的关系;渠道篇中的增进"情感流"的有效方法;人员篇中实际工作中销售人员的能力与工作要求的适配性、业绩考核与能力/素质考评的问题,寻根溯源,提出直指本质的有效解决方案。
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