我们生活在这样一个缤纷的世界里,总会经历这样或那样的事情。事情如何解决并要解决得好?只有靠我们说高品质的话、办高品质的事。正是基于"让平凡的人都能很好地表达、愉快地做事"的理念,我们特别编写了这本书。这本书包括近300余个故事。关于说话,著名的交际大师戴尔·卡耐基说过这样一段话:"赞美要慷慨,称许要真诚。这样人们就会珍惜你的话。把他们视为珍宝,并且一辈子都重复着它们——在你已经忘记以后,还重复着它们。"一谈到说话,就离不开办事,有这样一句话:"处世让一步为高,退步即进步的资本;待人宽一分是福,利人是利己的根基。"
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